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Shipping & Returns

Shipping

Standard Shipping on all orders over $49 is Completely FREE to Ontario and Quebec. For orders under $49, we charge a flat-rate fee of $9.99 to these two provinces. For other provinces and territories, please use the shipping estimate calculator during checkout to find your low-priced shipping options.

Depending on location, most packages will be delivered in 4-10 business days. Please allow up to 72 hours for tracking information to be available online.

  • Our preferred shipping partner is Purolator.
  • For all Cel-Fi orders, our shipping partner is Novotech.
  • PLEASE NOTE: your order will require a signature upon delivery if the total amount exceeds $1,000.00, according to Purolator shipping policy.

    No Questions Asked Returns & Refunds

    Cell phone signal boosters are valuable and high-end investments. So we understand any reasons or doubts you might have. That’s why we provide a 30-day return guarantee.

    Simply contact us at 1-800-638-6336 or send us a message at sales@signalboosterscanada.ca and we’ll provide you with an RMA (return merchandise authorization) and a pre-paid return shipping label. This one is on us! We only ask that you include all the original items and packaging in good condition.

    Our team will refund your payment after the product has been returned to our warehouse and your RMA has been processed. Please allow 5-7 business days from the receipt of your return for the funds to be returned to the payment method used for the original transaction.

    Our return policy limits product returns to 30 days from the product delivery. Under special circumstances, we may accept a return, but please be mindful of our 10% restocking fee.

    Please note, we do not compensate for any expedited shipping paid for with the original order.

    Please note the warranty periods for the brands we carry below:

  • WilsonPro products have a 3 year warranty
  • weBoost has a 2 year warranty
  • Cel-Fi has a warranty up to 2 years
  • HiBoost has a warranty up to 3 years
  • Bolton Technical has a 1 year warranty
  • All refurbished products have a 1 year warranty
  • No matter your concerns, just contact us about any issue, and we’ll be glad to help.